Insurance

Travel insurance

Travel insurance is designed to protect you against unexpected events when you’re travelling. It can help with costs associated with events like illnesses and injuries, lost or stolen luggage and personal effects, cancellation fees and flight delays. You can purchase travel insurance through Topsail Insurance or contact your preferred insurance provider.

Travel insurance should be a necessary part of your holiday preparation.

Non-refundable damage waiver

A non-refundable damage waiver of $55 per night is charged to cover minor loss or damage to the vessel or its inventory. All bareboat vessels are covered under insurance to protect the owner of the vessel against loss or damage to the vessel and its equipment. Please be aware any structural damage or damage causing the vessel to be unseaworthy while on charter will require the vessel to be returned to base for assessment and repair. This could result in the termination of the charter with no reimbursement of charter fees.

Grounding Bond

We aim to ensure a smooth and enjoyable experience for all our guests. As part of this, we require a valid credit or debit card for a pre-authorization of $2,500 on the morning of your departure. This pre-authorization acts as a security deposit and provides peace of mind for both you and us. The security deposit covers potential damages such as a grounding or incidents that may occur during your charter. Rest assured, this is a standard procedure, and the pre-authorized amount will not be charged to your card unless necessary. Once the vessel is returned in its original condition and the hull dive checvked, the pre-authorization is released, typically within a few business days, depending on your bank’s processing times. We appreciate your understanding and cooperation in helping us maintain our fleet to the highest standards, ensuring a memorable and worry-free holiday in the Whitsundays.